WEBTRACK PORTAL FEATURES

Update Company Info & Notifications

Save and manage multiple addresses and contacts
Manage contact info & delivery notification settings

Access Purchase History

View and manage Quotes, Orders, and Invoices
Search for specific products you’ve ordered before

Managing Payments

Save multiple payment forms and access your credit
Submit secure payments directly on invoices

Accessing Your Account

No need for manual entry, or calling in! Save time by accessing the portal by web or mobile 24/7

WEBTRACK FAQs

How do I set or change my notification settings?

In the Left Column, Navigate to “Contacts”. Click on the contact name you want to change settings for. Click on the Notifications tab. Adjust your settings, click “Save”.

Can I pay for multiple invoices at once?

Yes. In the Left Column, Navigate to “Make a Payment”. Enter the payment amount. In “Remittance advice” enter a comma separated list of the invoices you’d like to have the payment applied to. Select your form of payment. Click “Make Payment”.

I want to find info on a product I’ve purchased before, but I don’t remember the name.

In the Left Column, Navigate to “Products Purchased”. In the top search bar click in the “Search For” field, enter the Product Code and click “Apply”.

Another option: Navigate to “Orders”. Click on the order you purchased the product. Below “details” you will find the Products list from the order.

Still Have Questions?

Get in touch with our Customer Service department, or your assigned Sales Representative.

Main  763.551.5900 | info@tilexdesign.com | Open 9a-5p Mon-Fri

Customer Service  763.268.0310 | orders@tilexdesign.com | Open 7a-430p Mon-Fri

Showroom  763.268.0350 | showroom@tilexdesign.com | Open 9a-5p Mon-Fri

Warehouse  763.268.0348 | warehouse@tilexdesign.com | Open 7a-430p Mon-Fri

1720 Annapolis LN N, Plymouth MN 55441 | www.tilexdesign.com